Live Freight Company Privacy Policy
Live Freight Company, an online freight forwarding platform, is frequently used by businesses to benefit from our online logistics services. Live Freight Company is intended solely for business purposes and does not collect personal information about individuals. We strongly believe in safeguarding the confidentiality of personal information.
This Privacy Policy outlines how we may gather, use, and disclose information relating to visitors to our sites and applies to all services that we offer. When utilizing our services on a mobile device, whether through mobile websites, our Privacy Policy is applicable.
A. COLLECTION OF INFORMATION
Your privacy is important to us, so we take care to only gather the data required to protect your account and offer the best services.
We may collect information including but not limited to username, address, phone number, fax number, email address, and user preferences ("Registration Information"). During user registration on Live Freight Compan and in connection with any transaction and payment services, we collect "Account Information," such as bank account numbers, billing and delivery information, credit/debit card numbers and expiration dates, and tracking information from checks or money orders, to facilitate customer payments for services purchased or used on the website.
Live Freight Company saves and keeps on file user and activity information. All information about transactions, including pricing and delivery details, is made available through our platform. We may also collect data about our clients and potential users during trade exhibitions, industry conferences, and other events, including usernames, addresses, phone numbers, fax numbers, and email addresses ("Event Information").
We record information on users' browsing and purchasing behaviors on our platform, including IP addresses, browsing habits, and buying patterns. Additionally, we collect statistical data on users, including IP addresses, browser types, operating systems, software and hardware characteristics, pages viewed, session counts, and unique visitors ("Browsing Information").
Business data (referred to as "Business Data") includes registration information, account information, activity information, event information, and browsing information. These details are collectively referred to as personal data ("Personal Data") if they include personally identifiable information about actual individuals.
Certain types of Business Data and Persona
- Confirm your identity;
- Confirm your eligibility to sign up as a Live Freight Company user;
- Handle Data must be provided by users of Live Freight Company (as specified at the time of collection). Users may not be able to register for an account or receive our services if they do not provide mandatory Business Data and/or Personal Data.
B. USE OF PERSONAL DATA
If you provide us with any personal information, we assume you give us permission to gather, store, and use that information for the following purposes:
- Confirm your identity;
- Confirm your eligibility to sign up as a Live Freight Company user;
- Handle your user registration, provide you with a login ID for the site, and manage and track your registration;
- Deliver customer service and respond to your inquiries, comments, claims, or disputes;
- Conduct research or statistical analysis to improve our content and design and for marketing and promotional purposes;
- Make any necessary disclosures in connection with the above reasons, as required by law or in light of any claims or potential claims against us.
C. RIGHT TO ACCESS/CORRECT PERSONAL DATA
By applicable legislation, you have the right to review and update any personal information we have on file about you. To inquire about this privacy statement or to access or update your data, please send a written request to our Cairo, Egypt, office at:
Live Freight Company
Directly on the Autostrad Road,
next to B Auto Showroom, Sheraton, Cairo
D. COOKIES
We use "cookies" to track your visits to Live Freight Company and to store personal information about you. Cookies are commonly used by websites to enhance user identification.
A "cookie" is a small piece of information transmitted to your browser and saved on your computer's hard drive. Cookies can only be sent to your computer's hard drive if you access the site on a computer. If you do not disable or delete the cookie, our web servers will be notified of your visit each time you use the same computer to access the site, allowing us to recognize your visit and usage patterns.
We use cookies to:
- Recognize you and access your account information without re-entering your registration details;
- Compile usage-related statistics from users;
- Analyze user behavior to better target ads based on interests;
- Track progress and participation in promotions;
- Assist our partners in tracking user visits and processing orders.
You can configure your browser settings to decide if and how cookies will be accepted. You can choose to accept all cookies, be alerted when a cookie is sent, or reject all cookies. If you choose to reject all cookies, you may need to re-enter information more frequently, and some services might not function properly.
E. MINORS
We do not intend to sell our services to minors, and neither the site nor its content is directed toward anyone under the age of 18. We cannot determine the age of visitors to our site. If a minor has provided us with personal information without consent, their parent or legal guardian should contact our Legal Department to request the deletion of such information.
F. SECURITY MEASURES
We implement commercially reasonable security measures to prevent unauthorized access to the site, maintain data accuracy, and ensure the proper use of the information we hold.
For users who have registered on the site, your password-protected account allows you to access and amend your Registration Information and Account Information. We advise you not to share your password. We will never call or email you asking for your password.
Do not save your user ID and password on a computer used by others, and remember to log out of your account and exit your browser after your session ends.
While we strive to protect the information we hold for you, it is not possible to guarantee that data transfer over a wireless network or the internet is completely secure. You share information with us at your own risk. CHANGES TO THIS PRIVACY POLICY
We will notify you of any changes to this privacy policy by posting a new version on the site. The updated privacy policy will take effect immediately upon posting. The most recent version of the Privacy Policy will apply to any information we have about you.