Sales & Export Operations Officer
Al Manisha, Alexandria,
Egypt
We are seeking a motivated and detail-oriented Sales & Export Operations Officer to join Live Freight’s logistics and freight forwarding team. This role focuses on managing export operations, supporting sales activities, and delivering a high level of customer service within the international shipping industry. The position involves close coordination with clients, agents, and carriers to ensure smooth shipment execution, accurate documentation, and full regulatory compliance, contributing to timely deliveries and sustainable business growth.
Administrative Work
Customer Relation
Communication Skills
Technical Expertise
Must Have
- Bachelor’s degree in Logistics, Supply Chain, International Trade, or Business
- 1–3 years of experience in export operations or freight forwarding
- Strong knowledge of export documentation, customs procedures, and Incoterms
- Good sales support and client communication skills
- Proficiency in MS Office and ERP/CRM systems
- Strong organizational skills and attention to detail
- Ability to manage multiple shipments under pressure
- Good command of English (written and spoken)
Nice to have
- Experience working with freight forwarding companies
- Experience using Odoo ERP or similar systems
- Negotiation and problem-solving skills
- Experience in international client handling
Responsibilities
- Prepare and send freight quotations for export shipments
- Follow up with clients on quotations, inquiries, and sales leads
- Coordinate export bookings with shipping lines, airlines, trucking providers, and overseas agents
- Monitor export shipment schedules and update clients on cargo status
- Prepare, review, and verify export documents (invoices, packing lists, B/L, COO, etc.)
- Handle operational issues and resolve export discrepancies
- Update CRM and pricing systems with shipment and customer data
- Support sales growth by targeting export customers through LinkedIn and other channels
Customer Relationship & Sales Support
Maintain strong relationships with export clients and partners
Provide timely responses to customer inquiries and follow-ups
Support sales activities to ensure long-term customer retention
Deliver a high-quality customer experience throughout the export process
Our Services
Why Join Live Freight S.A.E?
Dynamic and fast-growing logistics environment
Exposure to international export operations and global clients
Opportunity to grow within a professional freight forwarding team