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Terms of Service - Live Freight

Welcome to the Live Freight website. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read these carefully before proceeding.

  1. Acceptance of Terms
    By using our website and services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
  2. Services Overview
    Live Freight provides logistics solutions, including freight transportation, warehousing, customs clearance, and related services. Our services are subject to availability and may vary based on the contract or service level chosen by the user.
  3. User Responsibilities
    Users must ensure that all information provided during registration and throughout the service process is accurate, complete, and up to date. Any misrepresentation or failure to provide required information may result in the suspension or termination of services.
  4. Service Availability
    Our services are subject to space, equipment availability, and the terms of the carrier. Estimated departure and arrival dates, as well as transit times, are provided as estimates and may be subject to change due to external factors such as weather, government regulations, or carrier delays.
  5. Payment Terms
    All payments for services must be made as per the payment schedule agreed upon during the contract. Any additional charges arising from changes in shipment details, delays, or cancellations will be the responsibility of the customer.
  6. Cargo Specifications
    The customer is responsible for ensuring that cargo details, including weight, dimensions, and nature, are accurate and clearly specified. Failure to provide correct details may result in delays or additional fees.
  7. Liability
    Live Freight is not responsible for delays, losses, or damages caused by external factors beyond our control, such as natural disasters, government actions, or carrier disruptions. Any claims for damages or losses must be reported within a specified timeframe as outlined in our claims policy.
  8. Customs and Regulations
    Customers are responsible for providing all necessary documentation for customs clearance and compliance with international shipping regulations. Any delays or fines resulting from incomplete or inaccurate documentation will be charged to the customer.
  9. Termination or Suspension of Services
    Live Freight reserves the right to suspend or terminate services in cases where users provide false information, violate any terms of the agreement, or engage in unlawful activities. Termination may occur without notice.
  10. Digital Documents
    Electronic documents, including e-invoices, digital contracts, and electronic payments, are legally binding and considered equivalent to written documents.
  11. Modifications to Services
    We reserve the right to modify or discontinue our services at any time without notice. Any changes will be communicated through updates on the website, and continued use of the services constitutes acceptance of these changes.
  12. Governing Law
    These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction where Live Freight operates. Any legal disputes arising out of these terms will be handled in the appropriate legal venues.